Visit our Location
777 S. Fry Rd. Ste. 103, Katy, TX 77450
Give us a Call
(713) 974-7300
Opening Hours
Mon - Fri: 8 AM - 7 PM, Sat: 9AM - 1PM

Policies and Fees

Insurance

Because many of the treatments used in integrative medicine are not recognized by consensus mainstream medicine, we are a Fee-for-Service (cash-based) practice and we DO NOT accept insurance.  As a courtesy, we will provide you with a statement which is necessary for you to file an insurance claim with your provider. Please keep a copy for your records before sending the original to your insurance company. Your insurance is a contract between you and your insurer, and we do not get involved in any disputes between the two of you. We cannot guarantee the amount or availability of coverage for our services and treatments under your health care insurance policy. You are responsible for the payment of our invoices without regard to insurance coverage.

Medicare Opt-Out

We have chosen to opt-out of the Medicare/Medicaid system, and therefore services provided by Crown Wellness Center are not eligible to be covered by Medicare or Medicaid.   However, X-rays and other tests ordered by our providers that are to be performed elsewhere, are usually covered and may be billed to Medicare by whoever performs the service.  All Medicare recipients are required to sign a contract with our office that acknowledges our opt-out.

Scheduling

Please arrive promptly (or early) for your appointment. We are very respectful of our clients time, and go to considerable lengths to insure that our patients are seen within 15 minutes of their appointment.

Appointment Cancellation Policy

We do not overbook. A time slot is reserved especially for you when you schedule an appointment. If you need to cancel or to reschedule an appointment, we require 24 hours advance notice so we can fill the slot. Cancellations made with less than the required 24 hours will be charged $25 for the missed appointment.

No-Show Policy

We reserve a spot just for you on our calendar, and we are expecting you, therefore we are very strict on our no-show policy.  If you are enrolled in our Crown Wellness Center Membership that includes a follow-up visit, and you do not show up for your included follow-up visit, then you will forfeit the visit.  If you wish to re-schedule the missed follow-up then it will be charged at our regular follow-up rates.